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Circulation Policy PDF Print E-mail
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FOUNTAINDALE PUBLIC LIBRARY DISTRICT CIRCULATION POLICY

The Fountaindale Public Library District provides items on loan to serve the needs of the Fountaindale community for the purposes of education, enrichment and discovery. Use of library items is governed by the policy established by the Library Board of Trustees and any applicable rules or regulations adopted by the Library. The Library Director as the executor of the policy for the Board of Trustees has discretion in determining what use is "in the best interest of the Library" and is authorized to act accordingly, including limiting the use of circulating items by individuals whose activities interfere with Library operations, adversely affect public safety, or cause public disturbances. The Board of Trustees may modify, amend or supplement this policy, as it deems necessary and appropriate.


CONFIDENTIALITY OF BORROWERS RECORDS

The Fountaindale Public Library District recognizes the rights of its borrowers to freedom of access to library items. Library borrowers' records are confidential and shall not be made available to any outside agency, group, or person to the extent provided by law.

As designated in the Patron Association guidelines below, individual patrons may grant access to their own borrower records to their family members or other designees. Parents/guardians will be granted access to their children's records up to and through age 17.

Cards that are presented by anyone other than the cardholder or an associated cardholder may be reclaimed by the Fountaindale Public Library District.

Account PINs can only be changed by the cardholder when presenting a Photo ID or when the account has an accompanying patron photograph.

PATRON PHOTOGRAPHS

As an identity theft precaution, the Library will photograph residents for the sole purpose of including the photo as an identifying piece in our cardholder database. Photos will be taken at the time of patron registration and may be updated upon renewal of library cards. Patron photos must be on file for select library privileges/services including, but not limited to, checking out Studio 300 and other equipment.

PATRON ASSOCIATIONS (ACCOUNT LINKING)

Parents/guardians are responsible for activity on their children's accounts. The Library reserves the right to associate (link) the accounts of parents and/or guardians to the accounts of their children under the age of 18. Children who are associated with their parents may not check on fines and fees or verify or update contact information on their parents' accounts.

Parents who are associated with children may not present the child's card for general checkout when the child is not present.

Adult cardholders (age 18 and older) may grant the Library permission to associate their own account to the account of other designees of their own choosing. In creating these associations, adults give permission to other adults with whom they are linked to use their personal library cards for holds pickup, to check on or pay fines and fees, and to verify or update contact information on associated cards. General checkout on another's library card is not permitted.

Associations may only be requested by adults who are physically present, or by an adult with his or her children (under age 18).

The Library reserves the right to associate and block from use all patron accounts belonging to the same address in an associated group based on the delinquency of any one patron account in said group.

GUIDELINES FOR BORROWERS

Borrowers apply for the right to use the services and facilities of the Fountaindale Public Library District and agree to abide by the rules of the Library, to pay all fines and fees charged to their accounts (as well as all child accounts linked by association), and to promptly inform the library of a lost card, change of address or change of personal contact information such as email and phone number.

Borrowers understand that they are solely responsible for items checked out with their card.

A child's parent/legal guardian will assume responsibility for charges incurred while the child is in their care. Parents may temporarily stop or permanently cancel a child's account at any time provided that the account is in good standing, and that the child lives at the same address. Legal guardians are responsible for notifying the library when the child is no longer in their care.

APPLYING FOR A LIBRARY CARD

Residents of the Fountaindale Public Library District are encouraged to begin the library card application process by visiting the Library with pieces of identification listed in Appendix 1. They may also choose to initiate the registration process by visiting "My Account" at www.fountaindale.org/catalog, which provides a link to the District boundaries and an online application for a library card. Residents will be asked to visit the library to verify their application with the documentation listed in Appendix 1.

ADDRESS CHECK

A renewal of account information is required every 3 years unless specified otherwise below. A photo ID with the borrower's name and current address must be shown in person at this time. A current piece of mail will be needed if the Photo ID address does not match the address on the account. Temporary visitors and visitors in transition will need to provide proof of residency as mentioned below.

ANY RESIDENT AGE 18 OR OLDER of the Library District may obtain a borrower's card by completing an application and furnishing one proof of current residency in addition to a valid Photo ID. Acceptable proofs of current residency are listed in Appendix 1. Proof of residency must contain a street address; no P.O. Boxes will be accepted.

ANY RESIDENT AGE 17 AND YOUNGER may obtain a borrower's card when accompanied by a parent or legal guardian, who will provide identification and sign the application on his or her behalf. Children of shared legal guardianship may have up to two library cards, provided that one or both addresses fall within the boundaries of the Library District.

BUSINESS AND/OR LOCAL ENTITIES - Owners of businesses or entities located within the District boundaries will be issued a borrower's card upon furnishing appropriate documentation and showing a valid Photo ID. The business owner shall be responsible for payment of any lost or damaged items, as well as accumulated fines. The library reserves the right to associate the business library card with the owner's personal library card. If the personal card is not in good standing, the business library card will be blocked.

PROPERTY OWNERS - Individuals who own property that is not their primary residence within the District boundaries may be issued a borrower's card annually by furnishing a valid Photo ID in addition to their property tax bill. The library reserves the right to associate the property owner's library card with the individual's personal library card. If the personal card is not in good standing, the property owner's library card will be blocked.

TEMPORARY VISITORS AND RESIDENTS IN TRANSITION - Seasonal visitors or residents in transition residing within Library District boundaries will be eligible to obtain a temporary borrower's card for all library services upon providing a Photo ID or letter from a social service agency/temporary employer. Every 90 days, the temporary visitor can bring in a piece of mail or other acceptable evidence of residency, or the Library will mail a post card to confirm residency which will need to be returned by the temporary visitor for an extension of library privileges.

NON-RESIDENT BORROWER - Any person who does not already pay taxes for library service may obtain a borrower's card by completing an application and furnishing proof of residency as listed in Appendix 1 and paying the non-resident fee currently in effect. Eligibility for this type of card is also subject to the appropriate provisions of Illinois State Statutes. All members of a non-resident borrower's household are then entitled to individual borrower cards. Payment of the non-resident fee entitles the borrower to all library services.

RECIPROCAL BORROWER - Any person presenting a current Photo ID along with a valid borrower's card from a library participating in the Illinois reciprocal borrowing program may be granted reciprocal borrowing privileges upon completion of a Fountaindale Public Library District application. Reciprocal borrowing privileges are valid for one year, or until the expiration date on the reciprocal borrower's home library account, whichever comes first. Privileges will be denied if the patron's home library deems their card to not be in good standing. Interlibrary loan, select equipment, and Studio 300 services will not be granted to reciprocal borrowers.

EDUCATORS - Any educator working in a public or private school, preschool, homeschool or daycare center located within the boundaries of the Library District whose primary purpose is to educate students may be issued a teacher borrower's card by presenting a photo ID and a current letter/email or other piece of information that identifies them as an educator. Educational institutions may determine or advise the Library on which employees are eligible for these cards. The library reserves the right to associate the teacher borrower's card with the individual's personal Pinnacle Library system card. If the personal card is not in good standing, the teacher card will be blocked from usage. Educators are responsible for all lost and damaged library items. Borrowing privileges are valid for one year spanning from September through August. Educators may check out items for educational purposes and classroom use only. Loan periods for educators are extended to four weeks with no fines. Interlibrary loan items may not be checked out on these accounts.

REPLACEMENT OF LOST AND/OR DAMAGED LIBRARY CARDS

It is the responsibility of the cardholder to immediately report lost cards to the Library.

Persons age 12 and older can replace lost or damaged Fountaindale library cards upon presentation of a picture ID.

Parents/legal guardians can present a picture ID on behalf of their children up to and including age 17 with the child present.

There is no cost for replacement.

COLLECTION AGENCY

The library utilizes Collection Agency services for adult patron accounts with charges in excess of $24.99. An additional non-refundable fee will be added to the patron account when the account is sent to the Collection Agency. Non-equipment materials in good condition can still be returned once an account is in Collections. Overdue fees will be charged to the patron account according to Appendix 2: Fine Schedule. All library privileges will be suspended until the account is paid in full.

LENDING POLICIES

Items from our Library collection circulate from three days to three weeks depending on type.

Items from our Outreach collection circulate for a four week period.

Special loan periods and limits on number of items are set based on demand.

Newspapers, current issues of magazines, reference and local history items do not circulate. Overnight or weekly use of items in the reference collection may be authorized by the librarian on duty. Studio 300 equipment used on site circulates on a four hour loan.

ITEM RENEWALS

Circulating items may be renewed by contacting the Library or by visiting "My Account" at www.fountaindale.org/catalog. Items that may not be renewed include those that others are actively waiting for, interlibrary loan items, Studio 300 equipment, and other specialty equipment.

FINES AND OVERDUE ITEMS

Fines shall be charged for each day an item is overdue with the exception of items that circulate from the Outreach collection. Items borrowed with a teacher card or to a homebound user will not accrue fines. Items that are overdue are assessed fines according to the schedule in Appendix 2. Fines will not accrue on days that the library is closed.

A borrower account with overdue items may be blocked from use with privileges suspended until the item is returned and/or account charges are paid.

BILLED, LOST AND DAMAGED ITEMS

Non-equipment items that are billed or lost and have not yet been paid for may be returned. Borrowers will be responsible for overdue fines associated with these items according to the fine schedule in Appendix 2.

Items that are billed or lost will be charged to the borrower according to the price stated in the item record.

Patrons who return items within 90 days of paying for them will receive a refund on the cost of the item only. Any other associated fees and/or fines will not be refunded. Payments made by credit or debit cards shall be refunded as credits to the cardholder's credit/debit card accounts, which typically takes up to two billing cycles to post.

The Library will determine when an item is damaged beyond repair, and when items are the responsibility of the cardholder to pay for according to the price in the item record by the borrower. The damaged item may be returned to the borrower if requested within one week.

Replacement copies will at times be accepted in lieu of paying for damaged or lost items. Replacement copies must be the same edition and format and must be provided within thirty days of the billing date. The Library recommends that borrowers who wish to use this option contact the Library for further details prior to purchasing a replacement copy.

FAILURE TO COMPLY
Fountaindale Public Library District staff reserves the right to invalidate a library account and to grant temporary extensions of account privileges in appropriate circumstances.

DAMAGES AND LIABILITY
Any individual shall be held responsible for willful or accidental damage to the Library collections caused by the individual and/or when checked out to their account or accounts for which they are responsible.

APPEAL AND REVIEW
The Board of Trustees of the Fountaindale Public Library District will review the Circulation policy and regulations periodically and reserves the right to amend them at any time. The Board authorizes the Library Director to waive regulations under appropriate circumstances. The Library Director is the chief person empowered to make decisions regarding the circulation of items and procedures as related to lending and borrowing.
Any appeals for changes to, or exceptions to, any portion of the Circulation policy will be considered. An individual wishing to file an appeal shall submit it to the Library Director in writing. The Library Director will respond in writing.

APPROVED MAY 15, 2014

 

 

 
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