Fountaindale Public Library District, which proudly serves the diverse community of Bolingbrook, is seeking a public service oriented individual to provide computer assistance and training to patrons in the Adult and Teen Services department.
Part-time position: Non-exempt position (25 hours per week) includes some weekend and evening work
Starting Salary: $11.75 per hour.
Closing Date: Until position is filled
Assists patrons in the use of public access terminals, online services, Internet and other equipment and software available for public use.
Maintains familiarity with all library computer software and databases.
Troubleshoots computer hardware and software problems.
Notifies appropriate staff of complex computer issues.
Assists with department computer classes as needed.
Assists patrons in the use of hand held devices as needed.
Under the direction of supervisor, creates instructional handouts for classes and services as needed.
Monitors the use of the library computer area.
Notifies security staff when problems arise.
Cleans and maintains computer hardware.
Performs other miscellaneous duties as assigned.
Education: Requires expertise typically acquired through completion of a high school diploma with computer related course work.
Experience: No previous experience required. Computer hardware and software support and Internet application experience in a comparable business, organization or library preferred.
Knowledge of word processing, spreadsheet and database software applications.
Ability to learn and operate computer applications and programs.
Familiar with Internet protocols and search techniques.
Communicates effectively in English, both orally and in writing.
Speaking skills in other languages is a plus, particularly Spanish.
Ability to establish and maintain effective working relationship with staff and public.
Ability to stay calm and effective in difficult situations.
Ability to empathize and relate to the needs of all patrons and visitors to the library.
Ability to adapt to change.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job.
Physical requirements include: good speaking, hearing and vision ability, excellent manual dexterity, ability to lift and carry up to 30 pounds occasionally. May be required to bend, crawl, stoop, crouch, reach above shoulder level and kneel while installing and troubleshooting computer hardware.
Work is performed in a typical library environment. Part-time position. Requires some weekend and evening work.
To apply for this position an Application for Employment is required. Applications can be sent directly to the library to the attention of Human Resources, 300 West Briarcliff Road, Bolingbrook, IL 60440 or emailed to firstname.lastname@example.org.
No phone calls please. Equal Opportunity Employer.