Borrowing Materials
We offer a robust collection of physical and digital books, movies, TV shows, video games, magazines, audiobooks, eBooks and more. Simply visit the library or Bookmobile to browse the shelves, or use our catalog to find items to check out.
Pinnacle Library Cooperative—a partnership with Joliet, Lemont, Plainfield, Shorewood-Troy and White Oak libraries—allows patrons to request materials from all six libraries via our online catalog or mobile app and pick them up at our lobby, drive-thru window or Bookmobile. If you can’t find an item in our online catalog, you may request it from a library outside of Pinnacle via Interlibrary Loan service.
Loan Periods
Loan periods vary depending on the type of material and lending library.
- 3 Weeks: Books, audiobooks, music CDs, Nook eReaders, complete seasons of television shows
- 1 Week: DVD & Blu-ray movies, video games
- 3 Days: Studio 300 equipment*
*Studio 300 equipment that is only to be used while inside the library circulates for a four-hour period.
Collection Limits
In order to give patrons access to popular materials, we have a limit of five Studio 300 equipment pieces* or video games per card.
*This limit does not apply to Studio 300 equipment that will only be used while inside the library.
Placing Holds
When using the online catalog, you may place an item on hold and specify your pickup location (lobby, drive-thru window or Bookmobile). You may experience wait times for new and popular items. If you place a hold on an item that is not available for immediate checkout or is being sent from another Pinnacle library, you may choose to be notified by phone, email or text message when the item is ready for pick up.
Our Circulation team will place the item in our materials pickup shelf located in our lobby, unless you designated your hold be picked up on the Bookmobile or at the drive-thru window. If picking up your holds from the drive-thru window, please call 630.759.2102 at least 15 minutes ahead of your arrival to ensure your materials are ready.
Renewing Materials
If you’ve checked out an item but would like to keep it longer, renew it! Library materials can be renewed twice.* However, if there is a hold on the item or you’ve reached your renewal limit, you will not be able to renew it.
Five ways to renew an item:
- Online: Log into your library account via any device or our mobile app.
- Mosio Text a Librarian: Send us a message asking us to renew your items.
- Email: Email help@fountaindale.org with your name and items you wish to renew.
- Phone: Call Circulation at 630.759.2102 or the automated renewal line at 815.740.0978.
- In Person: Visit the 1st Floor Circulation Desk, Bookmobile or a self-check station.
*Studio 300 equipment cannot be renewed. Interlibrary loans (ILL) may be renewed upon approval from the lending library. Please contact 630.685.4177 prior to the item’s due date to request an ILL renewal.
Returning Materials
Library materials may be returned in our lobby’s automated return kiosks, the 1st Floor Circulation Desk, the automated return kiosk at our drive-thru or the Bookmobile. We also have book drops to the left of our entrance, in our parking lot near the drive-thru window and at two off-site locations. You may also return your materials to any Pinnacle library. Materials returned to any library outside of the Pinnacle system will remain checked out until they arrive back to us.
Book Drop Locations
- To the left of our main entrance
- On the north side of our parking lot (near the drive-thru window)
- Ashburys (335 E. Boughton Road)
- First Presbyterian Church (180 N. Weber Road)
Please note: Studio 300 equipment, eReaders must be returned to the service desk where the material was provided. The black Fountaindale canvas bags should not be returned through the drive-thru or automated returns in the lobby. Please return bags to a staff member or book drop.