Borrowing Materials
We offer a robust collection of physical and digital books, movies, TV shows, video games, magazines, audiobooks, eBooks and more. Simply visit the library or Bookmobile to browse the shelves, or use our catalog to find items to check out.
Pinnacle Library Cooperative—a partnership with Joliet, Lemont, Plainfield, Shorewood-Troy and White Oak libraries—allows patrons to request materials from all six libraries via our online catalog or mobile app and pick them up at our lobby, drive-thru window or Bookmobile. If you can’t find an item in our online catalog, you may request it from a library outside of Pinnacle via Interlibrary Loan service.
Loan Periods
Loan periods vary depending on the type of material and lending library.
- 3 Weeks: Books, audiobooks, music CDs, Nook eReaders, Amazon Fire tablets, complete seasons of television shows
- 2 Weeks: Mobile hotspots and Roku Ultras
- 1 Week: DVD & Blu-ray movies and video games
- 5 Days: Studio 300 equipment*
*Studio 300 equipment that is only to be used while inside the library circulates for a four-hour period.
Collection Limits
In order to give patrons access to popular materials, we have a limit of five Studio 300 equipment pieces* or video games per card.
*This limit does not apply to Studio 300 equipment that will only be used while inside the library.
Placing Holds
When using the online catalog, you may place an item on hold and specify your pickup location (lobby, drive-thru window or Bookmobile). You may experience wait times for new and popular items. If you place a hold on an item that is not available for immediate checkout or is being sent from another Pinnacle library, you may choose to be notified by phone, email or text message when the item is ready for pick up.
Our Circulation team will place the item in our materials pickup shelf located in our lobby, unless you designated your hold be picked up on the Bookmobile or at the drive-thru window. If picking up your holds from the drive-thru window, please call 630.759.2102 at least 15 minutes ahead of your arrival to ensure your materials are ready.
Renewing Materials
If your item is eligible for renewal and no one else is waiting for it, we will automatically renew it for you up to two times. If you wish to renew an item prior to the automatic renewal date, log in to your account or contact us at 630.759.2102 or help@fountaindale.org to manually renew your materials.
If there is a hold on the item or you’ve reached your renewal limit, you will not be able to renew the item. You will receive an email or text message (depending on your notification preference) three days before your item is due to let you know if the item was automatically renewed or if it is almost due. See our frequently asked questions.
Items eligible for two automatic renewals:
- Books
- DVDs and Blu-rays
- CDs
- Playaways
- Nooks
- STEAMbox kits
Items eligible for one automatic renewal:
- American Girl and Barbie dolls
- Mobile hotspots
- Roku Ultras
- Amazon Fire Tablets
Items not eligible for automatic renewal:
- Studio 300 equipment
- Lucky Day items
- Digital media (eBooks, eAudiobooks, streaming media, etc.)
- Items that have already been renewed the maximum number of times
- Items with holds on them
Additionally, if your account is blocked, your items will not automatically renew.
Interlibrary loans (ILL) may be renewed upon approval from the lending library. Please contact 630.759.2102 prior to the item’s due date to request an ILL renewal.
Returning Materials
Library materials may be returned in our lobby’s automated return kiosks, the 1st Floor Circulation Desk, the automated return kiosk at our drive-thru or the Bookmobile. We also have book drops to the left of our entrance, in our parking lot near the drive-thru window and at two off-site locations. You may also return your materials to any Pinnacle library. Materials returned to any library outside of the Pinnacle system will remain checked out until they arrive back to us.
Book Drop Locations
- To the left of our main entrance
- On the north side of our parking lot (near the drive-thru window)
- Ashburys (335 E. Boughton Road)
- First Presbyterian Church (180 N. Weber Road)
Please note: Studio 300 equipment, eReaders, Rokus, Hotspots, American Girl and Barbie Dolls and STEAMboxes must be returned to the service desk where the material was provided. The black Fountaindale canvas bags should not be returned through the drive-thru or automated returns in the lobby. Please return bags to a staff member or book drop.