We are committed to ensuring that every facet of our library is as accessible as possible to everyone in our community. Please see below for a listing of the resources and services we provide in order to achieve this goal. If you would like to learn more about requests for accommodation and our procedure for addressing accessibility concerns, please read our Accessibility Policy. If you encounter any accessibility issues with our library, please report them by filling out our Accessibility Support Form.
Technology
Website
We are committed to ensuring that our website is accessible to people with disabilities. All pages on our website are designed to conform to the W3C Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. Our website relies on the following technologies for accessibility: HTML, CSS, Javascript, jpg, svg, png and pdf. Subdomains, third-party websites and archival documents linked within the pages of this site are not guaranteed to meet WCAG 2.1 AA guidelines.
Meeting Room Assistive Listening Devices
Our meeting rooms are outfitted with Assistive Listening Devices (ALDs) from Listen Technologies. These personal devices are connected to our microphone system and will send the sound directly into a T-coil device or cochlear implant. Each device has a neck loop that slips comfortably over your neck for hands-free comfort. When you press the power button, the device will automatically tune into the sound system. Please let us know before the start of a program if you need to use one of our ALDs.
Closed Captioning Request Form
Please complete this Closed Captioning Request Form at least three business days prior to the event. Requests made less than three days in advance may not be possible, as equipment may be in use for another event. Staff will make every effort to accommodate patron requests and offer additional programming suggestions. For questions, please contact our ADA Liaison, Debra Dudek, ddudek@fountaindale.org; 630.685.4201.
Closed Captioning Request Form
Translate Live
This dual-sided device enables two people to engage in a real-time, natural back-and-forth conversation effortlessly, regardless of the language or communication method they prefer. Simply approach the device or connect remotely through the web, choose your desired language or accent, and you’re ready to communicate. You have the option to speak, spell out loud or type your message, and the results are promptly displayed and/or voiced to both individuals in their selected languages.
Low Visibility Reader
We have a low-vision machine located in the Computer Commons. This device magnifies any item you place in the reader area and allows you to view pages in three contrast settings. No reservation is required to use this device. Provided by the Bolingbrook Lions Club.
Adobe PDF Reader
Use Adobe’s free Acrobat PDF reader app to have the text in your PDF read aloud to you. For more information on reading PDF documents with a screen reader, please refer to this article on Adobe’s website.
Resources & Services
Wheelchairs and Scooters
We have two Victory 10 electric scooters and two Nova 329R manual wheelchairs. To use one of these, simply request it at the Circulation or Information Desks, located in the 1st floor lobby, and our staff will retrieve it for you. No identification or library card is required, and there is no time limit for use. When you’re finished, please leave the scooters or wheelchairs next to the Information Desk on your way out of the building.
Victory 10 electric scooter
Nova 329R manual wheelchair
Drive-Thru Window
We offer a convenient drive-thru window for both hold pickups and material returns. The drive-thru is situated in the parking lot to the left of our entrance.
To pick up your holds at the drive-thru, simply choose Fountaindale Library – Drive-Thru Window as your pickup location when placing the hold. Once your item is ready, our Circulation team will place it at the drive-thru window, and our system will notify you. If you initially selected a different pickup location and wish to switch to the drive-thru, please give us a call. To ensure your materials are ready for pickup, kindly call us at 630.759.2102.
Additionally, we provide an automated return kiosk at the drive-thru window for your convenience. You can also utilize the book drop located in the parking lot near the drive-thru window for returning library materials.
Outreach Services
Our Outreach Services team provides services to district residents who don’t have convenient access to or who cannot get to the library. Our Outreach team keeps patron accessibility front of mind whenever they’re developing new services or promoting existing resources. The Bookmobile is a full-service mobile branch of our library. You’re welcome to come aboard the Bookmobile to browse and check out bestsellers, magazines, audiobooks, CDs, Playaways, DVDs and video games for children, teens and adults. You can also apply for a library card and request to pick up your holds on the Bookmobile.
Here is a summary of the services and resources that may be helpful to people with disabilities or accessibility needs:
- Resources for people with Alzheimer’s Disease and Dementia:
- Services for Residents with Mobility Disabilities:
- Home Delivery Services
- The Bookmobile has a wheelchair lift and bench
- The Library Express Van visits senior living facilities
Library Materials
Talking Books for the Visually Impaired
The Talking Book Library provides free digital, audio and braille formats of books, magazines and music. With an account through TBBS, you can request a digital player and access thousands of titles available via download from Braille Audio Reading Download (BARD). As of September 1, 2017, the Illinois Talking Book Outreach Center (ITBOC) has consolidated with the Illinois State Library Talking Book and Braille Service (TBBS) to provide services to Illinois residents who are unable to read standard print materials due to visual or physical disability.
Accessibility in Our Collection
We strive to provide a physical and digital collection that is accessible to our entire community. Here’s a summary of the materials in our collection that may be helpful to people with disabilities or accessibility needs:
- Books on CD and Playaway devices
- Digital audiobooks with adjustable speeds
- Digital eBooks with adjustable font size and text-to-speech features
- Amazon Fire tablet eReaders with adjustable font size
- Large print books
- Memory Care Kits for Bookmobile
- Read-along books for children
- A technology collection with portable CD players, Rokus and Wi-Fi hotspots
- World language materials in a variety of languages