Our video streaming service, Kanopy, has a major update scheduled for next week. On Wednesday, November 1, Kanopy will transition from using play credits to implementing a new ticket system.

Instead of receiving 10 play credits per month, you will now receive 30 tickets each month. After the update is in place, each title will be assigned a ticket value, and a viewing window will be displayed, enabling you to see how many tickets are required to watch a video and for how long you can stream it. Please note that The Great Courses, which were previously excluded from play credits, are now included in the new ticket system.

A screen displays an announcement about Kanopy tickets, explaining that users now receive tickets each month to watch films, instead of using play credits.

A streaming app interface displays "Small Cats Unknown," a 25-minute PG documentary from 2021 featuring a wild cat, with options to watch, add to a list, or share. Related videos appear below.

These changes are designed to give you greater clarity and control when using your monthly viewing allowance. Once the change is active, you will see a pop-up on the Kanopy website and within the app explaining the new ticket system.

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If you have any questions, please don’t hesitate to reach out.